Adversity is no stranger to the Community Center of Southeast Kansas.
“We have always relied on creativity, innovation, and adaption to meet the needs of the communities we serve. In this time of uncertainty with COVID-19, we remain committed to deliver quality healthcare, the way it should be, CHC/SEK said in a press release.
Here are some new services the health center has implemented to keep people healthy during this evolving crisis.
CHC/SEK has recently established two new toll-free telephone numbers for health education and emotional support, both staffed 24-hours per day.
The health center’s nurse information line offers information on COVID-19 and other health concerns. To contact the nurse education line, call 866-888-8650.
CHC/SEK’s emotional support line, REACH is a free, confidential service staffed by the Behavioral Health department. To contact REACH staff, call 844-844-5100.
Vsee virtual patient visits have been implemented.
“You can now skip the waiting room and see your health care provider from the comfort of your own home using a smartphone or other connected device,” CHC/SEK said in the release. “There is a video explaining the VSee virtual visits on the CHC/SEK web site and Facebook pages explaining how easy it is to see a provider with this service.”
The health center said it is adjusting appointment times and spaces with non-COVID-19 type visits in the mornings (or afternoons), and ill, or symptomatic patients on the opposite schedule with the idea of minimalizing exposure risks. Some clinics where space permits have created dedicated spaces for respiratory-related patients, separating them from other areas of the building.
Curbside Visits are available at some locations. Call in advance, and staff will meet you at designated parking space. A nurse will take your vitals, give you iPad and your doctor or nurse practitioner will see you by video chat.
Apothecare, CHC/SEK’s own in-house pharmacies in Pleasanton, Fort Scott, and Pittsburg and Iola are providing free same-day delivery by vehicle or delivery by mail for prescriptions, the release said.
CHC/SEK said it will continue to provide appointments for individuals experiencing dental emergencies, with a goal of keeping people with dental emergencies out of hospital emergency rooms.
“We have paused routine dental care to help slow the spread of the virus, free up masks and gloves and other protective equipment that our health care providers need,” the health center said in the release.
In Pittsburg, the health center has moved essential well-child visits with pediatricians to its mobile clinic, called the KidCare Connection.
“We want to keep your healthy child’s appointments on schedule in the safest environment possible,” the release said.
The bus is at 3011 N. Michigan. Other clinic locations have created specific areas used only for essential well-child visits.